Our goal at Fierce Firearms is to provide responsive service to our great customers. We have a dedicated customer service representative and team of reps to coordinate your service needs. Before you jump on the forums or post wild complaint videos, please give us a chance to help you out. We have also added an online Customer Service Form you can fill out and submit. If you are planning to pick up or drop a firearm off at the Redmond facility, please make firm arrangements with the Fierce Staff in advance.
FIERCE OFFICE HOURS:
Mon-Thur 7:30 am-5:30 pm MST
Fri 7:30 am – 12:00 pm MST
RYAN FARR – Customer Service Manager [email protected]
ZAC DICKINSON – Customer Service [email protected]
GENERAL CUSTOMER SERVICE EMAIL – [email protected]
FRONT DESK / RECEPTION – [email protected]